Contact Crown Casino Philippines — Support 24/7

Crown Casino Philippines provides 24/7 customer support via live chat, email, and social channels. Our team speaks English and Filipino (Tagalog) and is ready to help with deposits, withdrawals, bonuses, and account questions.

Support Channels

Common Support Topics

GCash Deposit Not Received

If your GCash deposit has not appeared in your Crown Casino balance within 10 minutes, first check your GCash transaction history to confirm the payment was sent. Then contact live chat with your GCash reference number for immediate assistance.

Withdrawal Delays

GCash and Maya withdrawals are typically instant after KYC is verified. If your withdrawal has been pending for more than 1 hour, contact live chat with your withdrawal reference number. Bank transfers may take up to 24 hours.

Bonus Not Credited

Welcome bonuses are credited automatically after your first deposit. If your bonus has not appeared within 30 minutes, contact live chat with your deposit reference number. Ensure you have not had a previous Crown Casino account.

Company Information

Crown Casino is licensed and regulated by PAGCOR. All player funds are protected under PAGCOR regulations. 21+ only. Gamble responsibly. Need help with gambling? Call Gamblers Anonymous Philippines: 0915 938 2808.